Home Delivery is the service in which OSU Libraries ships requested library items to current qualifying Ecampus and Remote faculty, staff, and students.
The library covers costs for shipping and returns. The patron is responsible for any costs incurred due to damaged or lost items.
Ecampus patrons may be eligible for Home Delivery if they are currently enrolled in and/or instructing Ecampus courses.
Remote OSU patrons may be eligible for Home Delivery if they are performing qualifying Oregon State University work off-campus (i.e., Experiment Stations, Extension Services, or Remote Labs, etc.)
Home Delivery requests for Summit and OSU items can be placed through the library catalog. When placing a request, select "Home Address" as your pickup location.
Indicate if a specific volume is needed. To request multiple volumes, submit additional requests for each volume.
Interlibrary loans are also eligible for Home Delivery, and do not need pickup location to be specified at time of request.
Before we can ship your item, you must verify your address. When the item is processed, a notification will be sent to your ONID email account asking for your current street address.
To avoid cancellation, reply to the notification within 3 business days.
We only ship via FedEx. Do not provide a P.O. Box as your address - FedEx does not ship to P.O. Boxes.
You are responsible for requested library materials from when they are shipped to you until they are checked in off your library account. This includes stolen, damaged, and lost items.
FedEx tracking information will be sent to your ONID email address. The email will include the package tracking number and estimated delivery date.
Please contact valley.remote@oregonstate.edu as soon as possible if it is past the delivery date and you did not receive your package.
If tracking shows the package was delivered and you do not have it, contact FedEx within 5-7 days of the delivery date and report a missing package.
FedEx should provide a case number once you have initiated the missing package report. This will be helpful to mitigate library fines and fees related to the lost item.
Loan periods and renewal eligibility will vary depending on the type of request. Information about loan periods can be found here. Due dates can be found on the requested item and in your library or ILL and Scan & Deliver account.
All requested items are subject to recall. If your item is recalled, you will receive an email notification with the new due date.
OREGON STATE UNIVERSITY
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